We Stand By Every Aspect of Our Work
At Fresh Air Cooling and Heating, our slogan is “When Quality Matters.” We are so confident you will be happy with our heating and cooling services that we back every job with several ironclad guarantees — so you can hire us with complete peace of mind.
Peace of Mind Guarantee
All technicians who enter your home undergo an extensive background check and are randomly drug tested for your safety.
100% Money Back Guarantee
We guarantee that the system(s) we install in your home will heat or cool as we have stated. If the temperature range we promised is not achieved, we will replace the systems at no charge.
No Surprise Guarantee
We offer no-surprise pricing, which means the quote you receive upfront is the price you will pay. You can rest easy knowing there are no hidden fees or shocking numbers at the end of the job. Any additional work will be approved by the owner in writing before work begins.
Property Protection Guarantee
All property such as lawns, shrubbery, carpeting, floors, walls, furniture, and door frames is protected. Damaged property will be replaced or repaired. Drop cloths are used in all work and traffic areas.
Comfort Guarantee
We guarantee that the equipment we install will perform as we have stated, or we will remove it and return 100% of your investment.
Utility Savings Guarantee
Valid for Deluxe or higher systems. You will save a minimum of 30% on your heating and cooling costs, or we will refund double the difference of your savings not realized during the first year. If your system is not meeting guaranteed savings, you must notify us immediately so we can evaluate your system’s performance.
$500 Installation Date Guarantee
If we do not have your new system operating by the date promised, we will pay you $500 for your inconvenience.
$500 No Frustration Guarantee
If your system breaks down during the first year and leaves you without heating or cooling, we will be there within 24 hours or we will pay you $500 for your inconvenience.
No Lemon Guarantee
If the compressor in your air conditioner fails twice in the first 5 years, we will install a complete new condensing unit. If the heat exchanger in your furnace fails in the first 10 years, we will install a new furnace.
Questions about our guarantees or ready to schedule service? Call Fresh Air Cooling and Heating at (281) 247-5644 or contact us online for a free estimate.
